Australian Expatriate Finance Privacy Policy

1. We respect your privacy

(a) Australian Expatriate Finance respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles of the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

(b) “Personal information” is information we hold that is identifiable as being about you.

2. Collection of personal information

(a) Australian Expatriate Finance will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.

(b) You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service request. We may collect additional information at other times, including but not limited to when you provide feedback, provide information about your personal or business affairs, change your content or email preferences, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

(c) Additionally, we may collect any other information you provide while interacting with us and while processing your application.

3. How we collect your personal information

(a) Australian Expatriate Finance collects personal information from you in various ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you, including processing your mortgage application. We may also receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

(a) Australian Expatriate Finance may use personal information collected from you to provide you with information, updates, and our services. We may also inform you of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

(b) Australian Expatriate Finance may contact you by a variety of methods including, but not limited to, telephone, email, SMS, or mail.

5. Disclosure of your personal information

(a) We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, industry aggregators, lenders, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when required for the delivery of our services.

(b) We may disclose personal information where required to comply with a legal obligation, including laws, regulations, court orders, subpoenas, warrants, or requests from law enforcement agencies.

(c) We may use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Australian Expatriate Finance, its websites, its customers, or third parties.

(d) Information we collect may be stored, processed, or transferred between parties located outside Australia, including but not limited to Squarespace website servers located in the United States of America.

(e) In the event of a change of control, sale, or transfer of business assets, we reserve the right to transfer user databases (to the extent permitted by law), including personal and non-personal information. Such disclosures will be made in good faith and subject to confidentiality requirements.

(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosures covered by it. Where we disclose your personal information to third parties, we will request that they comply with this Privacy Policy.

6. Security of your personal information

(a) Australian Expatriate Finance is committed to ensuring that the information you provide to us is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

(b) The transmission and exchange of information is carried out at your own risk. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

7. Access to your personal information

(a) You may request access to personal information we hold about you in accordance with the Privacy Act 1988 (Cth). A small administrative fee may be payable. If you would like a copy of the information we hold about you, or believe it is inaccurate, out of date, incomplete, irrelevant, or misleading, please email adam@australianexpatfinance.com.

(b) We reserve the right to refuse access to personal information in circumstances permitted by law.

8. Complaints about privacy

(a) If you have any complaints about our privacy practices, please send details of your complaint to adam@australianexpatfinance.com. We take complaints very seriously and will respond within a reasonable timeframe after receiving written notice.

9. Changes to this Privacy Policy

(a) We may change this Privacy Policy at any time at our discretion. Any changes will be effective immediately upon publication on our website. We encourage you to review this Policy periodically.

10. Website

(a) When you visit our website

When you visit our website (https://australianexpatfinance.com/), we may collect information such as your browser type, operating system, and the website visited immediately before coming to our site. This information is collected in an aggregated manner to analyse website usage and improve our services.

Cookies

We may use cookies from time to time. Cookies are small files used to identify you and track your use of the website. You can disable cookies via your browser settings; however, this may limit website functionality. Cookies may also be used to serve relevant advertising through third-party platforms such as Google Ads.

(c) Third-party sites

Our website may contain links to third-party websites not owned or controlled by us. These links are provided for convenience only. We are not responsible for the privacy practices of third-party websites and recommend that you review their respective privacy policies.

Last updated 19/12/2025